Refund Policy

Last Updated: June 2026

This Refund Policy explains the circumstances under which refunds may be issued for bookings made through FixKar.

Booking Fees

Any booking fee paid through the FixKar platform is generally considered a platform and scheduling fee.

Eligible Refund Situations

• Professional does not arrive for the scheduled service.
• Booking is cancelled by FixKar.
• Duplicate payment is successfully verified.
• Payment is collected but service cannot be provided.

Non-Refundable Situations

• Customer changes mind after booking.
• Customer is unavailable at the service location.
• Work has already been completed.
• Customer shares completion code after successful service completion.
• Disputes related to additional work approved by the customer.

Refund Processing Time

Approved refunds are generally processed within 5 to 10 business days depending on the payment method and banking system.

Service Quality Concerns

If you are dissatisfied with service quality, please contact our support team. We may investigate the issue and determine an appropriate resolution on a case-by-case basis.

Refund Request Process

To request a refund, please contact:

help@fixkar.pro

Please include:

• Booking ID
• Registered Mobile Number
• Reason for Refund Request
• Relevant Screenshots (if available)

Policy Changes

FixKar reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page.

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